Despite the fact that the hosting service supplied by the different companies is approximately identical, every provider has a customized platform with its own modifications and different ways to do given operations. In this case, a vast knowledge base will be amazingly helpful both for persons with zero practical experience and for technically knowledgeable individuals who will eventually find out how certain operations are executed, but will lose valuable time meanwhile. The purpose of such a knowledge base is to help make the service fast and simple to use, saving users lots of time and efforts. The end result is more gratified clients, since they can effortlessly find the information they need, and a whole lot less work for the support team representatives, because usually most of the questions and issues that clients have got are already enumerated in the knowledge base. On the condition that the articles themselves are well-written and cover more things, you will be able to find out more not only about your account, but also about the hosting service as a whole.
Extensive Online Documentation in Cloud Website Hosting
Our cloud website hosting packages include an in-depth knowledge base where you can find info about all the issues that you might possibly stumble upon and their solutions. You can discover how to create and manage an electronic mailing list, how to use an .htaccess configuration file, or how to continue if the settings of your email client are accurate, but you are not able to send email messages, for instance. We have done our utmost best to be as exhaustive as possible and to encompass all possible options so as to save you time and effort and to supply you with different solutions for every single problem. The knowledge base contains informational articles as well – both generic ones about the web hosting service as a whole, and more specific ones, which will acquaint you with the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular features and functions in each Control Panel section, while if you wish to browse the entire archive of articles, you can go to the Help section.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia hosting Control Panel, which is included in our Linux semi-dedicated hosting, will permit you to access the detailed online help documentation that we have compiled for you. The articles themselves contain general information on our services, informative manuals about the different features that you can use, plus troubleshooting guidelines that can help you recover common issues that you might confront. The topics that we have included cover virtually everything, from uncomplicated things such as how to host a brand-new domain in the account, to more intricate ones such as which SSH commands are permitted on the servers. Relevant articles about the features of a given Control Panel section will always be available on the right side of the page that you’re on, whereas the complete article collection can be accessed through the all-inclusive Help section.