If your website hosting provider offers live chat support, you are able to speak with an agent live and learn useful info or get an issue resolved in a timely manner. The advantage of using chat as an alternative to calling to talk with a live person is that you need only a computer with access to the world wide web, so you will not pay any fees in case you are in another country or state. What's more, it is a lot easier to copy and paste details for instance domains, usernames or error messages i.e. details which are sometimes difficult to provide to the other side over the phone. The live chat is also a much faster approach to contact the web hosting company's support crew as compared to using a ticketing system. What's more, in the event that some problem needs some more time to be taken care of, you'll be able to do something else entirely while you wait for assistance on the live chat, which means that you won't waste time - something that's not possible if you are on the phone.
Live Chat Support in Cloud Website Hosting
Together with the phone and ticket support, we supply live chat support too. You can get in touch with us every day, including holidays and weekends, and we can give you more info about the Linux cloud website hosting that we provide in case you are not among our customers yet, or about common and billing questions if you already have an account. Though for strictly tech matters you will need to open a trouble ticket to the tech assistance team, as such matters require more time to be dealt with, you may still contact us through the live chat for some tech details. For instance, we can help you set up an email address in your email client or troubleshoot a variety of issues, saving you time and effort. Even when our telephone lines are already off for the day, you will be able to speak with a live person.
Live Chat Support in Semi-dedicated Hosting
Thanks to the live chat support service that we provide with our Linux semi-dedicated hosting, you can get the replies for any questions you may have or have various issues taken care of quickly. The chat service is online every single day, so you can speak to a representative even on holidays and weekends. If you are not sure which package would be better for your web sites or if our innovative cloud hosting platform covers some system requirements, you may come on our live chat before you purchase anything. In case you're an existing customer, you can obtain more details about billing issues, account settings along with various common technical issues you may experience, for instance when you cannot install an e-mail account in a client on your personal computer. The live chat can save you considerable time no matter where you are or when you get in touch with us.