A 99.9% Server Uptime
We have set up our cloud website hosting platform using stable hardware and heavily modified software. Our admins have installed a modified version of Security–Enhanced Linux on our servers to guarantee maximum safety and reliability. We have installed several anti–DoS appliances combined with powerful firewall programs to make sure our network is unassailable and secure.
All our Linux cloud website hosting plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you select, the uptime guarantee remains unchanged.
A 99.9% Network Uptime
In addition to our cloud hosting system, we have also set up our very own internal network in each one of our datacenters. Everything is based on first–rate hardware parts built by Juniper. What’s more, on each single router, we have placed a firewall with an advanced algorithm in order to sieve all shady requests.
Because of this, in each of our data center facilities – in our US data center, in our UK data center, in our data center FI, in our Eastern Europe data center as well as in our AU data center, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee is available with all hosting packages in each and every datacenter.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done just about everything to lower all potential risks with our cloud hosting plans and irrespective of the fact that our company provides excellent tech support, there are cases when the client is simply not happy with what we are offering. Or he needs to upgrade to a more powerful web hosting solution, such as a virtual private server or even a dedicated hosting server.
This is the reason why our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you’re not completely satisfied, you will get a reimbursement.
24/7 Technical Support
If you have ever been forced to wait for hours for a response, you know how infuriating this can be, particularly if your web site is at stake. This is why we offer a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our tech support engineers will be here for you and they will respond to you within an hour. And the best thing is that their average response time is below 20 minutes!