Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client help staff is taught to fairly quickly care for all Linux cloud website hosting customers’ concerns and guidance questions. Through our ticket system, it’s possible to fill in your inquiry and a support staff representative is going to return to you within maximum one hour. Basically, practice has shown that the normal answer time frame is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You could contact us 24x7x365 with any concern you could have related to Cheap Ass Hosting’s services. We’ve qualified professionals available constantly to provide help and support at any time when necessary. Feel free to use the ticketing system or post a message whenever you want, or pick–up the phone or make use of the live chat through working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require guidance while working within the Control Panel, you’ll be able to always just click the Help key and locate your question in the set of articles or blog posts that will pop up. We have also turned the majority of the posts into video clips. The collection of video tutorials will show up if you click the Videos press button present on the top right.