Q: Why do I have to transfer my web site? What does website migration include?
A: The web site migration service that we are offering is free of cost (to a certain extent). We will migrate your site(s) to our enterprise–grade cloud hosting platform without you needing to do anything. We know from experience that switching hosting providers can result in lost information and undesired network downtime. That’s why we will perform all that for you for free!We’ve got highly competent administrators whose sole task is to ensure that your web site functions exactly as it did on your former hosting platform. The administrators are experts in migrating custom–built web sites, as well as web sites that are based upon popular scripts like Joomla™ and WordPress.
Q: How long will it take for my site to be migrated over to your platform?
A: We try to accomplish all web site migrations as fast as possible. However, we don’t have a set time frame for web site migrations. There are different elements that you need to take into account – the very size of your website and the workload of our website migration team, etc. We constantly strive to accomplish each migration in under 48 hours. With smaller–sized sites, our team usually manages to finish in less than 24 hours.
Q: What details will I be required to provide to your Website Migration Department?
A: We’ll need the login information for your current hosting provider’s Control Panel along with the website’s name (domain name).
Q: The login details for my hosting account are sensitive. How can I rely on you?
Q: What about downtime? Will my site be unavailable?
A: Your website will work just like it did before with your former web hosting provider. As soon as we are through with the migration, your web site will be configured to work on our platform and we’ll alert you to preview it. If it is working properly, all you will need to do is update the name server records associated with your domain. Your site will be migrated over to us with no downtime.
Q: Will my current hosting provider have to do anything?
A: No. Aside from your login details for the Control Panel, we won’t need anything. We will never touch base with your web hosting provider. They will not know anything about the migration either.
Q: Does it matter what platform my current hosting provider is using?
A: We can transfer your website from any web hosting provider or any Linux–based hosting platform provided that we can acquire access to the Control Panel and there’s File Transfer Protocol access available.The only sites that we are unable to migrate are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.